One time National was called in because a competitor had started a job but couldn't get it finished in time. The only problem was the competitor was using a special ink that we didn't have. So we went right to the competitor, bought the ink from them and finished the job on time. We've heard of using your competitors' ideas but using their ink? That's a first.
Testimonial #2
While National was talking to a particular client, a buyer called in a panic to tell us their current supplier had let them run out of statement envelopes. Our sales rep called our nearest plant and we responded immediately by making 500,000 envelopes in less than 24 hours. One month later we signed a multi year contract. That's the benefit of having 18 plants ready to go.
Testimonial #3
A client incorrectly inserted some envelopes, so National needed to bail them out. We delivered 55,000 of one version the first day and 55,000 of a second version the next day. We literally took the cartons off the machine right to the dock door and the client made pick ups throughout the day to keep their inserters fed. We did it all in a little over one day by plating, cutting, printing, and folding. People make mistakes so National is always there to back them up.